Effective Date: 5/1/2022
1. Introduction
Welcome to Direct Impact Logistics! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms.
2. Services Provided
Direct Impact Logistics offers shipping, freight forwarding, warehousing, and logistics solutions. All services are subject to availability and our operational guidelines.
3. User Responsibilities
- You must provide accurate shipping details and comply with all applicable regulations.
- You agree not to use our services for illegal or prohibited purposes.
- You are responsible for securing your account credentials.
4. Shipping & Delivery
- Delivery times are estimates and may be impacted by unforeseen circumstances.
- Direct Impact Logistics is not liable for delays caused by customs, weather, or third-party providers.
- Damage claims must be reported within 15 days of delivery.
5. Payment & Fees
- All pricing is subject to change without prior notice.
- Payments must be made in full before shipment, unless otherwise agreed.
- Late payments may incur additional fees.
6. Liability & Disclaimer
- Direct Impact Logistics is not responsible for loss or damage due to user negligence or improper packaging.
- We provide services "as is" without warranties of any kind.
- Our liability is limited to the value of the shipment.
7. Privacy & Data Protection
We respect your privacy. Personal information collected through our website will be handled in accordance with our Privacy Policy.
8. Governing Law
These terms are governed by the laws of Florida, USA, and any disputes shall be resolved in the applicable courts.
9. Amendments
Direct Impact Logistics reserves the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.
10. Contact Information
For questions regarding these terms, please contact us at admin@directimpactlogistics.com.